Opening Heartbeat…

heartbeat.CARE, CONNECTED.

SAMPLE SCENARIO

SH

Sunrise Home Care

EMERGENCY OUTREACH/ LOS ANGELES

A care team that remembers.

Bring everyday care context into a crisis call. Hear what changed. Give a human the evidence.

OUTREACH QUEUE

People, in priority order 0

Loading outreach…

Start outreach or play the disaster demo to follow a complete response.

Severity first. Distress changes order only within the same tier.

No patient coordinates in this view

West AltadenaLos Angeles, California

RESPONSE NETWORK

Every call changes the picture.

Human attentionOutreach pendingResponse / handled

Approximate fictional patient locations. No incident boundary or evacuation route inferred.

Latest activityConnecting

Waiting for the database…

PATIENT WORKSPACE

Select a patient

See their reported situation, exact words, and next human action here.

Choose a patient from the response queue.

Patient recordsFictional patients · People decide care, transport, and emergency response.

START CRISIS OUTREACH

One message.
Every enrolled patient.

The phone agent reads the coordinator’s message exactly, then records who needs assistance.

Fictional sample alertDemo mode: this creates simulated calls only. Humans decide and arrange any response.